Here is Everything about Anime. AnimeJapan 2019 2019.3.21[THU]-24[SUN]

FAQs

Can we wait for the venue to open over night?
For the safety and protection of minors, lining up all night is prohibited.
Is there a parking lot nearby?
You can use the parking lot inside the Tokyo Big Sight except for certain areas.
Please click here for details.
When we purchase admission tickets with stage-lottery, can we view the AJ "ROCK" Stage?
You can not watch the AJ "ROCK" Stage just by purchasing the ticket with lottery. You must apply for viewing application for the stage you wish to view. By winning the lottery, you can visit the stage shows.
Please click here for details.
Where is the location of ## booth?
Please click here for the booth location in the Main Area. You can also check the guidebook distributed at the venue. For any questions, please contact the information desk (in front of East Hall 4).
Are there lost and found sections?
If you lost or picked items, please contact the information desk in front of the East Hall 4. After the event is over, please contact the Disaster Prevention Center, Tokyo Big Sight.
Can we exchange trading goods that we purchased?
If you wish to exchange the items purchased, please go to "Trading Area" set up in East Hall 8.
However, please note that resale or exchange of money is strictly prohibited. If witnessed, we will have you leave the AnimeJapan venue without re-entry status.
We may also report to the police as well.
We would like to know details of the exhibition booths.
For inquiries concerning exhibition booth, please contact each exhibitor.
Can we enter with a wheelchair?
You may enter with a wheelchair. However, Please note that the venue will be heavily crowded, and no special entrance are available.
If you need assistance, please be sure to accompany a person with you.
You can also ask for a help to our staff nearby (Please note that the staff can help you only for a short while as they cannot stay away from operational roles).

About the venue and transportation

What's the address of the venue?
3-10-1 Ariake, Koto-ku, Tokyo, 135-0063.
What are the nearest stations of the venue?
- Kokusai-Tenjijō Station (7-min walk), on the Rinkai Line
- Kokusai-tenjijō-seimon Station (3-min walk) on the Yurikamome line
Please check the venue's access page as well.
Is there a parking lot nearby?
You can use the parking lot inside the Tokyo Big Sight except for certain areas. Please click here for details.
Is there a place to leave luggage?
You can use the luggage storage service in Tokyo Big Sight. Please click here for details.
Are there parking lots for the disabled?
Unfortunately, there is no designated parking space for the disabled as they are shared with all the attendees.

About admission ticket

What types of tickets are available?
There are following 5 types of tickets.
1. Premium Tickets
2. Admission Tickets with Stage Lottery and Ticket Holder
3. Advanced Admission Tickets (with Stage Lottery)
4. Advanced Admission Tickets (without Stage Lottery)
5. Door Tickets (without Stage Lottery)
*Please note that each tickets have different sales periods and prices.
"Fast Ticket" is also available for entry starting 9:30 (regular admission ticket is required at the same time).
Click here for details.
What is Premium Ticket?
We will be selling premium tickets that will let you enjoy AnimeJapan 2019 to the fullest.
The tickets will be sold to a limited number of 100 people only. After completing the payment, the winners of the lottery will receive an exchange ticket. The ticket needs to be exchanged at the venue for the special pass.
Application period: Jan.25 [Fri] 20:00 - Feb.4 [Mon] 23:59
*Not available for attendees at the elementary school age and under.
Click here for details.
What is Admission Tickets (with Stage Lottery)?
This advance ticket will let you apply for seats at AJ "ROCK" Stage lottery.
If you wish to get seats, please purchase admission tickets and apply for stage programs.
Sales Period: Jan.25 [Fri] 2019, 20:00 – Feb.18 [Mon] 2019, 23:59 JST
Price: \1,800 (incl.tax) for each day
What is Advance Admission Tickets (without stage-lottery)?
It is a regular admission ticket without lottery to apply for getting seats at AJ "ROCK" Stage.
Sales Period: Feb.19 [Tue] 2019, 00:00 – Mar.22 [Fri] 2019, 23:59 JST
Price: \1,800 (incl.tax) for each day
*Free admission for attendees at the elementary school age and under.
Please tell us about the Door Ticket.
Sales period: Mar.23 [Sat] & 24 [Sun] 2019
You can purchase at the venue during the event or on CN PlayGuide.
Price: \2,200 for each day (incl. tax)
*Elementary school students and under: admission free
Please click here for details.
Please tell us about Fast Tickets.
Fast tickets let you enter the venue in order of reference number, starting 9:30, earlier than regular opening time. Please note that you still need admission ticket with you.
Lottery application period: Mar.9 [Sat] 10:00 - Mar.14 [Thu] 12:00, 2019 JST
Price: \3,800 (incl. tax) for each day
*While attendees at the elementary school age and under can enter for free, they still need a fast ticket if wishing for priority admission.
Where should we purchase admission tickets?
You can purchase the tickets from CN PlayGuide, Family Mart (Fami Port), Seven Tickets, Animate, Animate Online Shop, and others.
Please click here for details.
Can we purchase admission tickets by phone?
You can purchase it from CN PlayGuide.
Advance tickets (admission tickets with/without stage-lottery) and the door tickets can be purchased via +81-570-08-9999 (10:00-18:00 JST).
Can we enter for both days with a single admission ticket?
Admission tickets are valid for only one day as printed on the ticket face. If you are going to enter for two days, please purchase admission tickets for each day (total 2).
Is there a limit on the number of tickets sold?
Tickets are available while the supplies last.
Is there a limit to the number of tickets we can purchase?
There are purchase restrictions depending on the ticket type.
Please click here for details.
Can we enter the Business Area with a regular admission ticket?
You may not enter the Business Area with a regular admission ticket. "Business Registration" is required for the Business Area.
Please click here for details.
Can we purchase tickets while overseas?
You can purchase tickets from outside of Japan. For more information, please proceed from here.

About admission

Can we re-enter the venue?
Re-entry is allowed only on the day of the event. *Please note that it may take long to for entry when it's crowded.
How long will it take to enter the venue?
We cannot estimate at the moment as it depends on the situation of the day.
Are there baggage inspections at the entrance?
It is currently undecided. Please note that the baggage inspection may take place without prior notice.
Are there special admission gates for attendees accompanying small children?
There is no exclusive entrance.
Can people with disabilities enter with discount or for free?
We regret to inform you that there is no discount available.
Do people with disabilities have a special entrance?
We regret to inform you that all attendees are supposed to enter with the same entry process.
If you have a disability that requires assistance, please be sure to accompany a person to assist with you.
Can we enter with a wheelchair?
You may enter with a wheelchair.
If you need assistance, please be sure to accompany a person with you.
You can also ask for a help to our staff nearby (Please note that the staff can help you only for a short while as they cannot stay away from operational roles).
Also, there are restrooms and elevators accessible while on wheelchair.
Are pets allowed to enter?
Please refrain from entering with pets (You are welcomed to accompany service dogs).
Can we wait for the venue to open over night?
For the safety and protection of minors, lining up all night is prohibited.
How long will it take to enter the venue?
We cannot estimate at the moment as it depends on the situation of the day.
Please tell us about Fast Ticket admission.
With Fast Tickets, you can enter the venue in order by ticket number at 9:30, earlier than regular opening time. Please, however, do not forget your regular admission ticket for entry.
Please click here for details of Fast Tickets.

<AJ "ROCK" Stage> About Application for Stage-View Tickets

Can I use my account to do the application for my friends?
For stage viewing, each person must apply using his/her account.
Can I see the stage show right next to my friend(s)?
Pair-viewing application is available.
In AnimeJapan 2019, for each application, you can use 2 tickets to apply for the same stage up to 2 serial codes. In that case, it will be a lottery for 2 pieces at the same time. Winners will have seats next to each other.
Can I apply for the same program for multiple times with 1 ticket?
You cannot apply for the same program for multiple times with 1 ticket. Also, you can only apply for the programs held on the same day as your ticket.
I purchased multiple pieces of the Admission Tickets (with Stage Lottery).
I plan to apply for the same stage show for multiple times but is there a chance that I win by every one of them?
It is possible that you can win the same stage for several times.
I entered the serial code many times on the application page, but an error message keeps appearing and I can not proceed.
Please contact CN PlayGuide for application issues.
TEL : +81-3-5800-3799 (10:00~18:00 on JST)
Some memberships of the CN PlayGuide require annual membership fee. But can I still use free membership to register for AnimeJapan?
Yes. You can register with a free membership status.
Is there no application fee charged at the lottery entry?
There will be no charges when drawing the lottery.
However, if you win the lottery, you will need to issue a stage ticket in which you will be charged for a ticketing fee.
How do I apply for the stage shows?
You can apply on the official website (you can access by computer, smartphone, and tablets).
You will need to register for CN PlayGuide, and 13-digit serial number printed on the admission ticket that you have purchased.
Please check where serial number is printed (on CN PlayGuide application page) and proceed according to their instruction.
*Please note that the printed location of the serial number is different by the ticket window.
How many applications can I make with 1 admission ticket?
You can apply for 5 programs with 1 ticket (1 serial number).
However, you can not apply for the same stage.
Can I apply from a mobile phone (feature phone)?
Applications can not be accepted from mobile phones (feature phones).
Can I use the admission ticket for March 23 to apply for stage shows on March 24? (and vice versa?)
No, I may not. You can only apply for the stage programs on the same day as printed on your ticket.
I applied for the wrong stage shows. Can I cancel or change the status?
You can cancel or change the status until the last day to apply: March 4th [Mon].
It mentions service charge. How much do we pay?
You will be charged 378 yen in total for the system usage and ticket-issuing fee.
Please select your payment method when applying for stage program.
There is only 5 minutes between the ending time of the first stage show and the starting time of the next one.
Can we still apply for 2 consecutive programs?
While you may apply, if you won both shows, please note that you may not be able to make it in time to the beginning of the next stage show.

About Main Area

How are Main Area and Business Area different?
Main Area is a place for general anime fans featuring exhibit booths, along with programs such as AJ "ROCK" stage, Production Works Gallery, Cosplayer's World, and others. People with business purposes can also enjoy.
Business Area is an exclusive area for business purposes. Attendees who wish to meet with business exhibitors or collect anime-content information can participate. Please note that entering Business Area requires "Business Registration".
Can you tell us about the exhibitors, their works, and content?
Please click here for details.
Are there more exhibition works coming up later?
We will update additional content or change of information on the website.
Can we purchase goods at the venue?
We will keep updating about the sales items on the official website.
As for the goods available at exhibition booths, please contact the individual exhibitors.
What should I do to view the AJ "ROCK" Stage?
You must apply in advance to view the AJ "ROCK" Stage.
Please purchase admission ticket with stage lottery and apply for the shows that you wish to see.
[Sales period: 20:00 Jan.25 [Fri] - 23:59 Feb.18 [Mon]
Only the winners of the lottery can access to the seats.
Please click here for details.
Can we take pictures and videos (also distribute) in the venue?
For exhibition booth, it is up to each exhibitor to judge. Please follow their instructions. No shooting is allowed for the AJ "ROCK" Stage.
When photographing individuals such as a cosplayers, please explain the purpose of shooting to the person and be sure to ask for permission. Shooting without their consent is a crime.
If you wish to cover for media, press registration is required in advance. As for the press registration, please register from the form that will be available the official website starting late February.
How crowded is the venue during the event day?
Heavy crowds are expected but we cannot estimate at the moment as it depends on the situation of the day.
Can we eat and drink in the venue?
Please utilize the food area set up in the venue. You can also eat at the resting space as well.
No eating/drinking is allowed in the exhibition booth and stage area.
Is there a place for children to enjoy with security?
For children and their guardians to enjoy in comfort, "Family Anime Festa 2019" is also held at the same time.
*Admission is limited to elementary school students and under, as well as their guardians.

About Business Area

What can we do in the Business Area?
It is a place for business meetings for the sake of developing anime industry. General public are not allowed to enter, and the registration is required for admission.
*Students and future start-ups are also not allowed to enter.
Please tell us about the date and time.
Business Area operates at 10:00-19:00, on Monday, March 25th and at 10:00-18:00, Tuesday, March 26th, 2019.
*Reception will open at Business Reception desk 30 minutes prior to the operating hours.
Is it free to enter Business Area? / How much is the admission fee?
●Advance registration:
Business Area only (2 days): Free
Main & Family (1 day only) + Business Area (2 days): 1,800 yen (incl. tax)

●Registering at the gate:
Business Area only (2 days): 1,000 yen (incl. tax)
*Business Registration is not available during the Main Area days (Mar.23&24). If you wish to enter Main Area, please purchase regular door tickets. If you want to enter Business Area only, please register on the day of the event.

Please click here for details.
What am I supposed to do if I were to visit the Business Area?
Please complete the Business Registration in advance.
How to register: Please click here.
Registration period: Jan.28 [Mon] - Mar.15 [Fri] 2019
Can we sign up for Business Registration at the Business Area entrance?
Yes, you can register during the event day.
However, please note that, if you register for only Business Area, the registration at the entrance will cost 1,000 yen (incl. tax). *No charges for advance registration.
Business Registration is not accepted during the Main Area days (Mar.24 & 25). If you wish to enter Main Area, please purchase regular admission tickets.
How do we apply to meet with business exhibitors for matching?
You can either make an appointment with each exhibitor in advance, or drop in during the event day.
Please note that the Administrative Office will not disclose the contact information of the exhibitors.
Where is the Business Reception?
During the Main Area days (Mar.23 & 24): North Concourse 2F, Tokyo Big Sight
*Advance Registration only. No entrance registration accepted.
Business Area session days (Mar.25 & 26): Conference Tower 6F, Tokyo Big Sight
*Require payment for entrance registration.
Are there meeting rooms we can use for free?
You can use tables inside the Business Area arranged for your meeting. However, please note that their spaces are limited.
Also, you may not be able to use them depending on crowd situation. We appreciate your understanding.
"I am a student who is planning to start my business. Can I still enter Business Area?"
"I got accepted by anime company starting soon. Can I still enter Business Area?"
Unfortunately, this area is exclusively for business meeting. Therefore the main targets are people who are currently in business.
Current students and future business owners are not allowed to enter. We appreciate your understanding.

About Family Anime Festa 2019

What kind of event is Family Anime Festa?
It is an anime event for family and kids where child-targeting anime series and characters gathered.
Admission for this area is limited to elementary school students and under, as well as their guardians.
When is the event held?
It holds on March 23rd [Sat] and 24th [Sun] 2019, starting from 10:00 to 17: 00 (last admission is 16:30).
*It is an event held simultaneously with AnimeJapan 2019.
*You can not enter this event with AnimeJapan 2019 admission tickets or fast tickets (admission at 9:30).
How much do you charge for the admission?
This area is admission free (no tickets required for the entrance). However, you must be accompanying children with elementary school age under to enter.
*For those who are junior high school students or higher, entering AnimeJapan from Family Anime Festa requires AnimeJapan admission ticket.
Is there a special entrance gate?
There is a family-dedicated entrance directly to Family Anime Festa 2019.*Entrance is limited to elementary school students and under, as well as their parents.
Can we enter the venue with strollers?
Yes, you can. Please, however, be careful when moving as the venue will be heavily crowded. Also, there are stroller storage area in the venue. *Rental service is not available.
How crowded is the venue during the event day?
We cannot estimate at the moment as it depends on the situation of the day.
Can we eat and drink in the venue?
Please utilize the food area set up in the venue. You can also eat at the resting space as well.
その他、会場内に設けられている休憩スペース等でもご飲食いただけます。
Are there diaper changing stations?
There are ones set up inside the area.
Are there nursing rooms?
There are ones set up inside the area.
Are there more exhibition works coming up later?
We will update additional content or change of information on the website.
How can also enter AnimeJapan 2019 from Family Anime Festa 2019?
Please purchase AnimeJapan 2019 admission tickets, and line up to the end of the entrance waiting queue.

About Press Coverage

Any procedure for us to cover AnimeJapan in our publication?
Please enter necessary information from "Press Inquiry".
You will receive contact from our representative.
*"Press inquiries" is scheduled to open in the middle of February.
We want to visit the event for coverage. How do we apply?
For both Main and Business Area, press registration will open from Friday, February 15th, 2019. We will keep you updated on the website.
*If you wish to cover AJ "ROCK" Stage, please be sure to apply by Monday, March 4th.
*When covering children, please ask for permission from their guardians first (You need to be especially careful in Family Anime Festa).
We want to cover the exhibition booths and AJ "ROCK" Stage for our publication.
It is up to each exhibitor (in Main and Business Area) and stage show organizer to give you permission for shooting.
If you wish to cover, please make a contact with them in advance and follow their instructions.
*We will put you in contact with AJ "ROCK" Stage organizers once you apply.
*Please complete the press registration by Monday, March 4.
*The contact address of the exhibition booth is not disclosed at the Administrative Office.
Are we still allowed to cover the event without registration?
If you come directly without prior application, it could take long to have you signed up, or depending on the situation, we may have to decline.
Therefore, please be sure to apply in advance.