Handling of Personal Information

AnimeJapan Organization deeply recognizes that your personal information is important information that constitutes your privacy. When handling personal information, AnimeJapan Organization will thoroughly comply with applicable laws and regulations, social ethics, international standards and guidelines to ensure the protection of your personal information. In addition, AnimeJapan Organization will ensure that every related member is fully aware of our responsibilities and is able to act accordingly.

1. Compliance with Laws and RegulationsWhen handling information that can identify a specific individual (“Personal Information”), AnimeJapan Organization will comply with laws and regulations related to the protection of Personal Information, including the Act on the Protection of Personal Information, obligations stipulated in applicable ministerial guidelines, and this Privacy Policy.
2. Use within the Scope of the Purpose of UseAnimeJapan Organization will only use Personal Information to the extent necessary to achieve the purpose of use below, unless the prior consent of the customer is obtained, or except as permitted by law:
   Purpose of Use:
   (i) Customer management for customers who purchase tickets for paid areas;
   (ii) Creation of statistical data without identifying individuals; and
   (iii) Sending information about upcoming AnimeJapan-related events.
3. Obtaining Personal InformationAnimeJapan Organization will endeavor to clearly notify necessary information, such as the purpose of use and the scope of companies with which AnimeJapan2023 will share Personal Information, and obtain the customer’s prior consent when obtaining Personal Information.
4. Personal Information of Customers Under Fifteen (15) Years OldIf there is a possibility that Personal Information will be obtained from a customer under the age of 15, AnimeJapan Organization will give special consideration for the handling of Personal Information, such as obtaining Personal Information after indicating that it must be provided with the consent of a guardian.
5. Security Control MeasuresAnimeJapan Organization will endeavor to keep the stored Personal Information accurate and up to date within the scope of the purpose of use, and will take necessary and appropriate security control measures in accordance with the current level of technology to prevent unauthorized access, leakage, alteration, loss, damage, etc., and will take corrective measures as necessary.
6. Supervision of SubcontractorsAnimeJapan Organization may subcontract the handling of stored Personal Information to third parties to the extent necessary to achieve the purpose of use. AnimeJapan Organization will select these third parties after confirming that their handling of Personal Information is at adequate security levels, and will perform necessary and proper supervision of such third parties by such means as contracts.
7. Provision to Third PartiesAnimeJapan Organization will not provide Personal Information to any third party without the consent of the customer, except as permitted by law.
8. Response to Opinions and ConsultationsAnimeJapan Organization will respond appropriately to opinions and inquiries regarding the disclosure, correction, suspension of use (e.g., introductions of products and services), deletion, and other handling of Personal Information in accordance with laws and regulations.